Email hello@nyrai.ai. We aim to respond within 1-2 business days.
Open the app → Profile tab → Delete account. Your auth row, listings, and outgoing swap requests are deleted immediately. Backups are purged within 30 days.
On the sign-in screen tap "Forgot password?" and enter your email. We'll send a reset link that opens the app and lets you set a new password.
Tap the listing or swap request, then tap the "..." menu → Report. We aim to act on reports within 24 hours.
Tap the member's name on a listing or swap request, then tap "Block". Blocked members will not see your listings or be able to send you swap requests.
iOS subscriptions are managed by Apple. Open Apple Account → Subscriptions to cancel. The Profile tab also has a direct link.
No. Keyaway is a planning tool, not a party to any swap. We do not collect fees, provide insurance, or perform background checks. Please read our Terms of Service for details on liability and member responsibilities.
See our Privacy Policy.